Building Healthy Lives and
    Families Since 1980

    Privacy Policy

    Last Updated: 2/25/2025

    1. Introduction

    Christian Families Today (“we,” “us,” or “our”) is a Christian 501(c)(3) not-for-profit organization based in Newnan, Georgia. We operate the website www.cftministry.org (the “Website”) and are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our Website, as well as your rights under international data protection regulations, including the GDPR (for EU users) and the CCPA (for California residents).

    2. Information We Collect and How We Use It

    Information You Provide:

      • Counseling Intake Forms: When you use our counseling intake, informational, and consent forms provided through Jotforms, we may request specific personal information such as your name, email address, phone number, and other details relevant to your counseling needs. If you opt in to receive email and/or SMS messages regarding appointment scheduling, please note that your consent for email and/or SMS messaging is used solely for that purpose and is not shared with third parties for marketing purposes.
      • Donations: When you make a donation via our embedded form from Keela, information is collected directly by Keela. Since we use third-party services for processing credit card transactions, we do not store full credit card numbers or verification numbers on our servers.
      • Contact Form: Our Website includes a contact form that allows you to send us messages. The personal information you provide through this form is used to respond to your inquiries and improve our services.
      • User Communications: Personal communications via email or other channels may be retained to process your inquiries, respond to your requests, and enhance our services.

    Additional Data Collected Automatically:

      • IP Address, Location Data, and Device Identifiers: When you access the Website, our servers automatically collect information such as your IP address, device identifiers, operating system, browser type, language, and time zone. This information is used to analyze trends, administer the Website, and gather broad demographic information for aggregate use.
      • Cookies and Tracking Technologies: We use Google Analytics, which employs cookies and similar tracking technologies to collect and analyze data about how users interact with our Website. Cookies help us identify unique browsers and store your preferences from session to session. You may choose to disable cookies through your browser settings; however, this may affect your experience on our Website.
      • Log Information: Our servers record details about your access to the Website, including the date and time of your request, browser type, and any identifiers that may uniquely identify your browser or device.

    Usage of Your Information:
    We use the information collected to:

      • Provide, administer, and improve our counseling, training, and donation services.
      • Process donations and follow up with donor communications through Keela.
      • Enhance and personalize your experience on our Website, including managing appointment scheduling updates via SMS (if opted in).
      • Respond to inquiries submitted through our contact form and other communication channels.
      • Conduct internal reviews and analyze aggregate data for reporting and usage statistics.
      • Ensure the security of our Website and user information, and to comply with legal obligations.

    We do not sell, rent, or otherwise share your personal information with third parties for marketing purposes.

    3. SMS Messaging and Consent

    By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Christian Families Today. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, and billing notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out. Your consent to receive these messages is solely for these purposes and is not shared with third parties for marketing purposes.

    4. Third-Party Services and Data Sharing

    We rely on third-party services to operate certain aspects of our Website:

      • Jotforms: Used for processing counseling intake, informational, and consent forms.
      • Keela: Used for processing donations and donor communications.
      • Google Analytics: Used to track and analyze website usage.

    These third parties maintain their own privacy policies and are contractually obligated to safeguard your information in accordance with applicable laws. We share your information with these providers only to the extent necessary to provide our services.

    5. International Data Transfers

    Your information may be transferred to, stored, and processed on servers located outside your state, province, country, or other governmental jurisdiction, including the United States. By using our Website, you consent to the transfer of your information to these jurisdictions, which may have data protection laws that differ from those in your country.

    6. Your Rights and Choices

    For EU Users under the GDPR:
    If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal data, including:

      • The right to access the personal information we hold about you.
      • The right to request correction of inaccurate or incomplete data.
      • The right to request the erasure of your data (“right to be forgotten”).
      • The right to restrict or object to our processing of your data.
      • The right to data portability.

    To exercise any of these rights, please contact us at privacy@cftministry.org.

    For California Residents under the CCPA:
    If you are a California resident, you have the right to:

      • Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
      • Request the deletion of your personal information, subject to certain exceptions.
      • Opt out of the sale of your personal information (note that we do not sell your personal data).

    To make a request or for more details regarding your rights under the CCPA, please contact us using the information provided below.

    7. Data Integrity and Retention

    We strive to ensure that the personal information we collect is accurate, complete, and current. While we do not currently maintain a formal data retention policy, we recommend retaining personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting obligations. If you would like more information about our data retention practices or request deletion of your data (where applicable), please contact us at privacy@cftministry.org.

    8. How We Protect Your Information

    We implement a variety of administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include regular internal reviews of our data collection, storage, and processing practices as well as secure storage protocols. Access to personal information is restricted to our employees, contractors, and agents who require access to perform their job functions and are bound by confidentiality obligations. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

    9. Accessing and Updating Your Personal Information

    You may request access to the personal information we maintain about you, and you may ask for corrections or deletions where appropriate. To request access, correction, or deletion of your personal information, please contact us at privacy@cftministry.org. We may ask you to verify your identity before processing your request. Requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or would jeopardize the privacy of others may be declined.

    10This Privacy Policy applies solely to the Website operated by Christian Families Today. Our Website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review the privacy policies of any websites you visit.

    11. Enforcement and Compliance

    We periodically review our compliance with this Privacy Policy. When we receive formal, written complaints regarding privacy issues, we will contact the complainant to address their concerns. We will also cooperate with appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer or processing of personal data.

    12. Changes to This Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

    13. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below: